Message from BCNS: Richard and Alan

Our problems with a small number of users connecting to sims have now been escalated to the very highest level at ESS Sims. We have been given a new set of procedures to try and identify the root cause. If you can’t connect or get kicked off you must follow the procedure in the attached link and complete the spreadsheet. (Do not report via [email protected])

https://drive.google.com/drive/folders/1rkInSM0CxRK2iASNlhjM0Qg_jBn_JVUW?usp=drive_link